Frequently Asked Questions
Everything you need to know about shopping with OddBalls.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your products covered by a warranty?
Yes, most of our products come with a 1-year limited manufacturer warranty against defects in materials and workmanship.
Can I change or cancel my order after it's been placed?
Orders are processed quickly, but we can make changes or cancellations within 1 hour of placement. Please contact our customer service team immediately for assistance.